Catering automation, built for Australian caterers

Most catering software is designed overseas and retrofitted for Australia. CaterFlow AI works the other way around: quoting, GST invoicing, food safety and WHS paperwork are automated the way Australian catering businesses actually run — so the admin stops eating your weekends.

Catering software that speaks Australian

GST handled properly

Quotes and invoices carry the 10% GST automatically, with BAS-friendly line items your bookkeeper won't have to fix.

Xero, MYOB and QuickBooks

Invoices and payments sync straight into the accounting software most Australian catering businesses already use.

FSANZ-aligned food safety

Temperature logs and food safety reports follow Standard 3.2.2A requirements, ready for your local council inspection.

State WHS reporting

Incident reports are structured for Safe Work Australia-aligned state regulators — WorkSafe, SafeWork NSW, WHSQ and more.

What gets automated in a typical week

  • Quotes in minutes, not hours. New enquiries get a drafted quote from your menus and pricing — you approve and send. Try the quote demo.
  • Invoice follow-up that runs itself. Polite, persistent reminders go out until the invoice is paid — without you writing a single "just following up" email.
  • Post-event reports. Costs, staff hours and feedback are pulled together after every event, automatically.
  • WHS and food safety paperwork. Incident and temperature reports write themselves from a short form, ready for council or your insurer.

Wondering how this stacks up against the tools you already know? See the honest breakdowns, including CaterFlow AI vs SafetyCulture and CaterFlow AI vs FoodDocs.

Manual quoting and invoicing vs CaterFlow AI

Most Australian caterers still build every quote from scratch and chase every invoice by hand. Here is how the hours stack up — and where the automation wins them back.

TaskDoing it manuallyWith CaterFlow AI
New enquiry quoteOpen email, check menus, calculate portions, write the quote, proofread, attach PDF — roughly 35–45 minutes per quote.Drafted from your menus and pricing in under 2 minutes. You review and send.
Invoice follow-up3–5 reminder emails per unpaid invoice, spread across the week. Easily 2–3 hours of mental load and typing.Automated reminders send until paid. You only step in for exceptions.
GST and BAS prepReformat line items, check 10% GST, reconcile against bank feeds before the BAS deadline.GST is calculated and BAS-friendly from the start, ready for Xero, MYOB or QuickBooks.
After-event reportingGather costs, staff hours and feedback into a report — often skipped until something goes wrong.Compiled automatically from event data and staff input.

Time estimates are based on typical small-to-mid Australian catering operations we audit. Your actual hours will vary with event size and quote complexity.

~40 min

saved per urgent enquiry quote

~2.75 hrs

saved per week on invoice follow-up

~78 min

saved per WHS incident report

Working with caterers across Australia

CaterFlow AI is Australian-owned (Brisbane-based) and works with caterers in every state and territory. Support runs on Australian business hours — when you message at 8am before a lunch event, a person here answers.

  • Sydney
  • Melbourne
  • Brisbane
  • Perth
  • Adelaide
  • Gold Coast
  • Canberra
  • Hobart

Get your free automation audit

Tell us where your admin hours go and we'll map the automations that win them back — free, no obligation, Australian business hours.

Prefer to see numbers first? View pricing or browse the FAQ.